For other contact details specific to your development, please see your Homeowner’s Pack.

We are here to support you from the day you first consider a one of our homes, through to the day you move in.
Hills Residential aim to provide our customers with exceptional places to live, work and enjoy with quality new homes supported by the best possible service. When you buy a Hills Residential home, we want you to be confident you’ve made the right choice, which is why we back this up with thorough and regular inspections during construction so we can identify and rectify any issues before you’re handed the keys.
When your property is ready, our After sales team inspect it once more to make sure it meets the high standards Hills Residential are renowned for.
To ensure this peace of mind we also offer a new homes warranty so you know your home will be delivered to the standard we have always promised.
If you have an after sales problem, please put your concerns in writing via letter, e-mail or fax. This will enable us to maintain your correspondence in your specific plot file for any future reference that may be required by the team.
Contact Customer Care
Bridge Mill House, Brook Street Business Centre
Brook Street, Colchester
CO1 2UZ
Tuesday 8.00am - 5.00pm
Wednesday 8.00am - 5.00pm
Thursday 8.00am - 5.00pm
Friday 8.00am - 5.00pm